What our customers say about us
We are always happy to hear what our customers have to say and thought that we would share some customer comments with you.
Andrew and the team at Pendle Properties have been efficient and responsive from start to finish. Clear expectations and planning from the beginning and always available to answer any questions we had along the way. Not sure many estate agents are as active at each stage of the selling process – Thank you!
Alison & Liam – 11/01/2017
Having had an utter nightmare with estate agents on a previous sale of a property 16 years ago I was extremely wary about selling my current property. Having looked at the main estate agents in the Ribble Valley I had good reason to still be cautious with several agents clearly not interested in looking after my best interests at all and trying to deliberately undervalue my property for a quick sale. I then came across Pendle Hill Properties. Professional from the outset with a simple no nonsense approach, I took advantage of one of the fantastic fixed fees which meant I knew up front exactly what I was committed to. Marketing was first class with excellent photographs that concentrated on showcasing my property at its best rather than arty pictures concentrating on a tap or some other non-essential aspect that looked ridiculous.
Marketing was in fact so excellent that within half an hour of my property going up for sale, I was slightly caught off guard and got a call to say I had a viewing. Whilst we had several viewings we sold to the first couple who viewed and clearly wanted our property. Because of the interest, Andrew was able to negotiate a great price that reflected the true value of my property and I couldn’t have been more happy. Not only did Pendle Hill Properties save me thousands in estate agents fees they also literally made me thousands in securing the best price and one that exceeded what all the other estate agents had said I would be able to sell it for. Wouldn’t hesitate to recommend Andrew and Callum and restored my faith that some estate agents really do care about their customers”.
Angela, Calderstones Park – 3/12/2016
Andrew and Callum were extremely helpful from the initial conversation and valuation (Andrew arrived with a lot of research which greatly assisted with understanding the process and value used to then market the house) all the way through marketing and negotiation right up to exchange and sale. They were always available on the other end of a phone, including on weekends and outside of normal hours and were happy to arrange for additional services to be provided and provide recommendations. Very well priced for the high quality of service provided. Definitely will recommend going forward.
Mike Ford – 24/11/2016
From the outset Pendle Hill Properties marketed the sale of our property in a very professional way. The Photographs and Brochure were to a very high standard and I am sure contributed greatly to the level of interest shown in the property. This was backed up with a very responsive and proactive support by Andrew and his team.
We highly recommend Pendle Hill Properties.
Mr & Mrs G Greenwood
Amazing estate agent! We had an offer on our house within four days of going on the market. Would highly recommend the friendly efficient service.
The friendly staff kept me up-to-date and well informed throughout the process. I wouldn’t hesitate to recommend them.
PHP provided a really good service.
I was very impressed by Pendle Hill Properties, they did everything I wanted. I highly recommend them.
We would just like to say a massive thank you to Andrew and Callum at Pendlehill Properties for the superb service, dedication, patience ,and guidance, in selling our property. The exceptional service and amazing professional photographs are second to none and we cannot recommend them enough .
Mr & Mrs Pattison
Thank you so much for your help and support in the sale of my house, your wise advise and real service ethic was instrumental in finding my buyers. As for the time difference between offer and exchange, without your tenacity the chain would have collapsed. I am really, really grateful.
Dear Andrew, We would like to thank you and your staff for all the help and guidance we received during the sale of our house. Having not moved for 35 years we were unsure of the processes involved and you certainly helped us to move swiftly and smoothly. We felt the level of service we received was more than one would normally expect from estate agents. Good luck with your business in Great Harwood.
Margaret and Kelvin
I would like to thank both yourself and Callum for all the work you did to sell my house. The service you provide is exceptional and you sold my house within 5 months which in the present climate is excellent. You were always friendly and professional and offered sound advice. As an Estate Agent you were the exception to the rule and I would not hesitate to recommend you, and indeed I already have. Keep up the good work.
From the very start Pendle Hill Properties were excellent! The photos of my property were taken by a professional photographer which made a huge difference in getting potential buyers through the door! It was also great to have the floor plans on the brochure as many other estate agents cut corners and don’t offer this service. The PHP’s team were extremely reliable and met all of our individual requests. We would like to personally thank Andrew for his excellent communication and professionalism throughout our sale and we would highly recommend him and his team to anyone thinking of buying or selling a property. Top marks PHP!
The team at Pendle Hill Properties are very proactive, in the way that they match potential buyers with the client properties they have. They are extremely good at communicating the status of how a viewing went, following up and getting the comments of the viewers and giving that valuable feedback to us. They have used the communication that has best suited me (not them!) which has been email and text. I am confident that Pendle Hill Properties will get us a result.
Mr & Mrs Atherton
I have been renting my property through Pendle Hill Properties for the last 2 years, and can highly recommend their services. They ensure that the property is well managed, with rents collected on time, repairs done as required, and new tenants found if needed. They really take the stress out of renting your house. The local touch is also a big bonus.
Can I just extend my thanks to you both for your help and professionalism in selling our property. I would not hesitate in recommending your services to any potential clients and wish you both all the very best for the future.
Many Thanks Andy.